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Jerith Frequently Asked Questions

Can the fence curve?
If your fence line bends, the sections can easily be angled in the posts to follow most curves. For a very tight curve, just cut the sections in half and put another post between the two sections. The sections themselves can not be bent without ruining their structural integrity however.
Can fence follow a downhill slope?
Most of our standard aluminum fence sections can follow the contour of the ground. This is called either raking or racking. The fences drop about one foot over the 6' length of a section. If a greater slope is needed, sections can be specially fabricated as "double-punched sections" to traverse a 45 degree angle. Patriot Fence and Regency "Plus" styles can not rake at all, while Concord, Lexington, and 400 Series fence can only rake about 6 inches over their length. See diagram of Rake & Step.
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What is the post spacing?
For Ovation, Encore, Regency, and Patriot, the posts should be spaced 72" on-center. Industrial fence posts need a 71-1/2" spacing on-center, while Residential fences have a 72-1/2" post spacing.
What are the standard colors?
Patriot Fence is only available in black, while our aluminum fences come in a black, white or bronze finish. Finials, ball caps and scrolls are also available in a gold finish, as well as black, white or bronze.
Are custom colors available?
Yes, but there are two conditions that must be met. We can only coat custom colors from October to March (our slow season) and the job must have at least 1,000 feet of fence. Also, since custom colors can not undergo the same testing that our standard colors have passed, we can only guarantee the finish for 5 years.
***Delgard & Ultra Aluminum have additional standard colors at no extra charge.
Can the fence attach to brick columns or the side of my house?
Yes, we have wall mount castings that allow the fence sections to connect to any flat surface. These fit over the ends of the rails and attach to the flat surface with two screws. We also have adjustable wall mounts if you need to come off the flat surface at an angle up to 45 degrees.
How far apart should I space my columns so the sections will be evenly spaced?
The distance between columns is the standard post spacing multiplied by the number of sections you want between the columns, less the width of one post. For example, for three Ovation sections between columns, 3 sections times 72" (the standard post spacing) minus 2" for the post, equals 214" (17'-10") between columns, not 18' as you might expect.
Can the fence mount on a patio/deck?
To fasten a post onto a concrete slab, we recommend that you core-drill the concrete if at all possible. We do offer deck mount castings, however, they should not be used on fences over 48" tall.
Can I use these products as railings?
NO! Our fences are not designed to be used as railings and we will not warrant their use as a railing.
We do have a Aluminum Railing coming out in the Spring of 2007 - Encore Railing System.
Are sections & gates assembled?
All sections & gates are shipped assembled. Certain styles require finials and/or loops to be installed in the field. We can send sections broken down for UPS shipping for an additional charge of $ 10.00 per section plus the normal UPS charges. Gates always ship by freight and can not be broken down for field assembly.
How tall is the actual fence?
Except where it is noted, the fence height is the actual length of the pickets. The post usually extends an inch or so above the pickets.
Are latches and hinges included with the gates?
Self-closing and self-latching hardware are included in the gate prices, except for the Estate Gate prices which only include hinges. Gates over 60" wide are not guaranteed to self close due to the size.

What size gate opening do I need for my gates if they are mounted on wood or aluminum posts?
Our swing gates are sold by their opening size, so a 48” gate fits into a 48” opening between posts.  The gates will hang flush with the face of the hinge post and latch onto the face of the opposite post.

How do I make a double-drive gate?  Any two gates can be combined to make a double drive gate.  When you need a double drive gate, notify our Customer Service Department and we will supply two drop rod assemblies at no charge.  Double gates are also made to fit a given opening size, so a 12’ double drive gate will fit inside a 12’ opening.

What if the gates are mounted onto the middle of brick columns?  For a single gate only, you will need to allow 1½” extra to attach the latch keeper onto the column.  (So a 48” gate needs a 49½” opening.)  Let your Customer Service Representative know when you are ordering a gate for this type of installation, and they will supply you with a small piece of aluminum channel to attach the keeper to the middle of the column.  For large industrial gates, you will have to cut off one side of the hinge to mount it on the column.

Can I order special size gates?  Special width and/or height gates are available.  We need the exact opening size to fabricate the gate correctly.  To calculate the cost for a special width gate,  the price of the next widest standard gate and add $100 per leaf.  Special height gates (up to 6’ wide) are priced as the next tallest gate plus a $125 charge per leaf.  These costs are cumulative, so a 59” wide x 45” tall gate would cost $225 more than a 60” x 48” gate.

Do I need gate posts on both sides of a gate?  Yes, heavier posts are needed to both support the weight of the gate and to withstand the constant impact when the gate latches.

When do I need to use 4” or 6” gate posts?  The size and weight of a gate determine when you need to use these larger gate posts.  All gates over 24 square feet need 4” posts, especially when an operator is placed on the gate.  Consult the individual price sheets to see if you need a 4” post for a smaller gate or when a 6” post will be needed.  We do not punch 4” or 6” posts.  Instead, we include wall mounts to attach the rails of the fence to these posts.

What if I need a special post?  Specially punched posts can be fabricated for an additional $20 per post.  A sketch is required before these posts can be made.  If you need a standard pattern on a longer or shorter post, there is only a $5 charge as long as the pattern begins at the top of the post (for example: a 58” post punched for 48” high fence).

Can I use 2½” posts with my Residential / Ovation / Regency fence?  To do this, you must order blank (unpunched) posts and attach the rails of the sections to them using the appropriate wall mounts.

Can I get tough-up paint to match the factory finish?  We supply a small bottle of touch-up paint with most orders to cover minor nicks and damage that may occur in-transit at no charge.  There are also cans of spray paint available for purchase.  Do not use these air-dry paints to cover large areas because they will weather and fade at a different rate than our FenceCoat powder-coated finish.  We do NOT guarantee these paints for this reason.

What should the spacing be when I am installing between columns?  The maximum distance between columns is the standard post spacing times the number of sections between the columns minus the width of one post.  For example, if you want to space your columns so that three Residential sections fit between the, take 3 times the post spacing of 72½” minus one 2” post:(3 x 72.5”) – 2” = 215.5” or 17’ 11½” between columns

For Industrial Strength fence this opening would need to be:

(3 x 71.5”) – 2.5” = 212” or 17’ 8” between columns

How do I attach the fence to the deck around a pool?  To fasten posts to a concrete slab, we always recommend that you core drill the concrete.  If this is not feasible, then you may be able to use our deck mounts.  These aluminum castings fit inside the bottom of a post and secure it.  Since deck mounts fit inside posts, fence styles with bottom rails may not work properly since the rails will be in the way.  You must supply four stainless steel bolts to attach the deck mount to the concrete itself.  DO NOT USE DECK MOUNTS ON FENCES TALLER THAN 4’ HIGH OR FOR GATE POSTS!  THEY WILL FAIL!

Can I get Scalloped sections?  You can purchase the components for this design and do it yourself.  Order “undrilled” pickets in our standard lengths and use standard rails.  Then you can assemble the parts however you would like.  For gates, order standard gates and replace the pickets to match the sections.

 
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Outdoor Solutions Co., Inc. offers the highest quality aluminum fence available. All sales people have installation as well as design experience to assist you in every aspect of your fence project. Prices and availability subject to change without notice. We strive to be the largest online retailer for ornamental aluminum fence, gates, gate operators and access controls. We carry only the highest quality aluminum fence material all backed by a lifetime warranty for swimming pools, home, garden and commercial applications. We are online wholesalers for Jerith®, Delgard™, Ultra Aluminum™, MagnaLatch®, Sentex™, LiftMaster™, Chamberlain™ and many more.
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